7 c77's Privacy Policy

1 Definitions and Scope

Certain terms used in this policy have specific meanings that are important to understand.

1.1 Key Definitions

• "7 c77" or "we" refers to the organisation that operates this platform.
• "User" or "you" refers to any person, registered or unregistered, who visits this site.
• "Personal information" refers to any information that can directly or indirectly identify you — such as your name, email address, mobile number, or financial details.
• "Processing" refers to any activity involving the collection, storage, modification, transmission, or deletion of data.
• "Service" refers to 7 c77's website, applications, and all related features.

1.2 Scope of Application

This privacy policy applies to 7 c77's main platform. Third-party websites or services are governed by their own privacy policies. If you follow an external link from this platform, we are not responsible for the protection of your information on that site.

2 Data Collection

7 c77 collects various types of information to ensure your use of the service is reliable and secure.

2.1 Information You Provide

The information you directly provide during registration and account management includes:

• Full name and date of birth
• Email address and mobile number
• Username and password
• National ID or passport number (for identity verification)
• bKash, Nagad, Rocket, Upay, or bank account details (for transactions)
• Residential address

2.2 Automatically Collected Information

Certain technical information is collected automatically while you use the platform:

• IP address and device type
• Operating system and browser information
• Login time and session duration
• Pages viewed and links clicked
• Data collected from cookies and web beacons

2.3 Information from Third Parties

Some supplementary information may be collected from payment processors or identity verification service providers. This information is used solely for the necessary verification process.

3 Purpose of Data Use

7 c77 uses your collected information for specific and legitimate purposes. No information is used beyond those purposes.

3.1 Account and Identity Management

• Completing the registration process and creating your account
• Verifying login and ensuring account security
• Sending OTPs and managing two-step verification
• Completing the identity confirmation process

3.2 Financial Transactions

• Processing deposits and withdrawals
• Issuing bonuses and rewards
• Storing and displaying transaction history
• Fraud prevention and anti-money laundering measures

3.3 Support and Communication

• Providing customer service — via live chat and email
• Sending important notifications related to your account
• Informing you about promotional offers (with your consent)

3.4 Platform Improvement

7 c77 continually improves its service by analysing user experience. This analysis is based entirely on anonymous data.

4 Data Storage and Security

7 c77 uses industry-standard technical and organisational measures to protect your information.

4.1 Technical Security Measures

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• Data stored on servers is kept under high-level encryption
• Regular security audits and vulnerability assessments are carried out
• Firewalls and access controls are used to prevent unauthorised access
• A separate secure environment is maintained for payment-related data

4.2 Organisational Security Measures

• Staff are bound by strict confidentiality agreements
• Access to data is limited on a need-to-know basis
• Staff receive regular training on data security

4.3 Data Retention Period

Your information is stored for as long as your account is active and for a set period afterwards to meet legal requirements. Financial transaction records are retained in accordance with regulatory guidelines. Unnecessary data is securely deleted after an account is closed.

5 Sharing Data with Third Parties

7 c77 never sells your personal information to third parties. However, limited information may be shared in specific circumstances to provide the service.

5.1 Service Provider Partners

Only the information necessary to complete a transaction is shared with bKash, Nagad, Rocket, Upay, and banks for payment processing. Necessary information may also be shared with identity verification agencies.

5.2 Legal Obligations

Disclosing information may be legally required under applicable laws in Bangladesh, court orders, or valid demands from government authorities. In such situations, 7 c77 complies with its legal obligations.

5.3 Business Changes

In the event of a company merger, acquisition, or restructuring, users will be notified in advance and data protection will continue under this privacy policy.

5.4 Game Studios and Technology Partners

Only the minimum technical information necessary to operate games may be shared with game studios such as Evolution, Pragmatic Play Live, JILI, and PG Soft. This information is not personally identifiable.

6 Cookies and Tracking

7 c77 uses cookies to keep the platform running properly and to improve your experience.

6.1 Types of Cookies

• Essential cookies: These are necessary to maintain login sessions and for security. Disabling them will prevent the platform from working properly.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: Collect anonymous data to review and improve site usage.

6.2 Cookie Controls

You can control or disable cookies from your browser settings. Keep in mind that disabling essential cookies will prevent you from using certain features of the platform.

7 Your Rights

7 c77 is committed to ensuring users have full control over their personal information. You have the following rights.

7.1 Right to Access

You can find out at any time what information 7 c77 holds about you. This information can be viewed by logging into your account or by contacting the support team directly.

7.2 Right to Correction

If any of your stored information is incorrect, you have every right to request a correction. Verifiable information will be corrected.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.

7.4 Right to Object to Processing

You may withdraw your consent to marketing or promotional communications at any time. Your preference will be acted on immediately.

7.5 Right to Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

You also have the right to request that your account be temporarily suspended or permanently closed under the Responsible Gaming policy.

8 Protection of Minors

7 c77 is strictly an adults-only platform. The minimum age to participate in casino and betting activities is 21.

8.1 Age Verification

A user's age is confirmed during registration and in subsequent verification steps. No person under the age of 21 may use this platform.

8.2 Information of Minors

7 c77 does not collect information from anyone under the age of 21. If any minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child is using this platform, they are requested to contact the support team.

9 Policy Changes

7 c77 reserves the right to amend this privacy policy as needed. The method of notifying users will be determined based on the nature and extent of the changes.

9.1 Significant Changes

If there are significant changes to how your data is used or to your rights, you will be notified at your registered email address or clearly informed on the platform.

9.2 Minor Changes

For language or clarification changes, only the "Last Updated" date at the top of the page will be updated.

9.3 Continued Use After Changes

If you continue using the platform after a revised policy is published, it will be considered that you have accepted the new policy. If you do not agree with the changes, you may request to close your account.

10 Contact

If you have any questions, concerns, or requests about this Privacy Policy, please contact the 7 c77 support team. We provide support in both Bengali and English.

For general support, visit our FAQ section — you will find answers to frequently asked questions there.